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Privacy Policy

Your privacy matters to us. Learn how we protect and handle your personal information.

Last updated: January 2025

1. Introduction

Atlantic Meridian Automobile Limited (also known as "Atlantic Meridian EV", "AMEV", "we", "us", or "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our electric vehicle charging network and related services.

By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number, postal address)
  • Account credentials (username and password)
  • Payment information (credit card details, billing address)
  • Vehicle information (make, model, VIN, license plate)
  • Driver's license information (for test drives)
  • Communication preferences

2.2 Usage Information

We automatically collect information about your interaction with our services:

  • Charging session data (location, duration, energy consumed)
  • Website usage data (pages visited, time spent, click patterns)
  • Device information (IP address, browser type, operating system)
  • Location data (when using our charging station locator)
  • Mobile app usage statistics

2.3 Third-Party Information

We may receive information about you from third parties, such as payment processors, business partners, and public databases.

3. How We Use Your Information

We use the collected information for various purposes:

  • Provide and maintain our EV charging services
  • Process transactions and send billing information
  • Send administrative information and service updates
  • Respond to inquiries and provide customer support
  • Analyze usage patterns to improve our services
  • Detect and prevent fraud or security issues
  • Comply with legal obligations
  • Send marketing communications (with your consent)
  • Facilitate test drive bookings and vehicle purchases
  • Manage our charging network infrastructure

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Partners

We may share information with our business partners, including vehicle manufacturers, charging network operators, and insurance providers, to deliver integrated services.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Secure data centers with physical security controls
  • Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Receive your data in a portable format
  • Objection: Object to certain processing activities
  • Restriction: Request restriction of processing
  • Withdrawal: Withdraw consent for processing

To exercise these rights, please contact us at privacy@atlanticmeridianev.com. We will respond to your request within the timeframe required by applicable law.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our services.

Types of cookies we use:

  • Essential Cookies: Required for basic site functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

11. Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes indicates acceptance of the updated policy.

12. Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Atlantic Meridian Automobile Limited

Email: privacy@atlanticmeridianev.com

Phone: +233 263 700 691

Address: No. 1 Nikoi Street, East Legon, Accra, Ghana

Data Protection Officer: dpo@atlanticmeridianev.com

Driving the electric revolution with premium EV solutions across Ghana and West Africa.

© 2025 Atlantic Meridian EV. All rights reserved.